Your privacy is important to Lightbulb Moment, Inc. Please read this privacy notice carefully as it contains important information on who we are, how and why we collect, store, use, and share personal information, your rights in relation to your personal information and on how to contact us and supervisory authorities in the event you have a complaint.
Lightbulb Moment, Inc (doing business as HubSpot Hero) collects, uses and is responsible for certain personal information about you.
This website and any products and services offered herein are not intended for persons under the age of 13. Lightbulb Moment, Inc. does not knowingly collect information from anyone under 13 years of age. Lightbulb Moment, Inc prohibits children under the age of 13 from using all interactive portions of this website, including leaving any comments, filling out forms, or otherwise submitting information. Lightbulb Moment, Inc will not knowingly collect personally identifiable information from children under 13. If Lightbulb Moment, Inc learns it has any information or content from anyone under the age of 13, it will delete that information.
Lightbulb Moment, Inc may collect, use, and is responsible for certain personal information that you provide when you voluntarily sign up for e-mails, leave comments, order a service or product, fill out any type of form, or otherwise contact Lightbulb Moment, Inc via an online form or e-mail]. The information collected may include your name, e-mail, address, phone number, and/or billing information company name, and company URL. You are not required to provide any personally identifiable information to merely access or visit this website.
If you are located in the European Economic Area (EEA), we are regulated under the General Data Protection Regulation which applies across the European Union (including in the United Kingdom) and we are responsible as controller of that persona
l information for the purposes of those laws.
b. Information Collected from Other Sources
[insert if needed: We also obtain names and email address, from other sources, such as TypeForm and VidYard.
c. How we use your personal information
Lightbulb Moment, Inc. collects such information in order to send e-mails, fulfill orders, deliver services and products, complete customer transactions, and improve website performance and customer service.
d. Who We Share Your Personal Information With
Lightbulb Moment, Inc. respects your privacy and will never sell, trade or transfer your personally identifiable information to third parties (beyond what is necessary for fulfilling a customer transaction or for the basic functionality of an online service) without your consent.
We do, however, share your name, email and company address with Stripe our credit card processors.
This data sharing enables them to process your purchase and deliver the product you ordered directly to you. Those third-party recipients are based outside the European Economic Area — for further information including on how we safeguard your personal data when this occurs, see Transfer of your information out of the EEA.
Lightbulb Moment, Inc. may release personal information to enforce its Website Terms and Conditions of Use, other Terms and Conditions, manage its business, protect users or the general public, or to otherwise comply with legal obligations.
If you give Lightbulb Moment, Inc. your permission, it may also use personal identification information for internal or external marketing and promotional purposes.
On occasion, Lightbulb Moment, Inc. may collect personal identification information from you in connection with optional contests, special offers or promotions. Lightbulb Moment, Inc. will share such information with necessary third parties for the purpose of carrying out the contest, special offer or promotion. We will ask for your consent to such disclosure and use of such information, prior to your participation in the contest, special offer or promotion.
We will not share your personal information with any other third party.
e. Whether Information Has to Be Provided by You and Why
The provision of name, email address, address, etc. is required from you to enable us to process your order for our products and services: “We do not require you to provide any personal data in order to access our website, blog, videos, etc. We will inform you when we collect it whether you are required to provide the information to us.
f. How Long Your Personal Information Will Be Kept
We will hold all non-client personal data until you let us know you would like for us to delete it or unsubscribe from our marketing contacts, which you are free to do at any time. We will hold all client and customer personal data in our files for six years.
g. Reasons We Can Collect and Use Your Personal Information
Lightbulb Moment, Inc. collects and uses your personal information to further the following legitimate interests: to send e-mails, fulfill orders, deliver services and products, complete customer transactions, and improve website performance and customer service.
This website is operated in the United States and third parties with whom we might share your personal information as explained above are also located in the United States. If you are located in the EEA or elsewhere outside of the United States, please be aware that any information you provide will be transferred to the United States. By using this website, participating in any of its services and/or providing your information, you consent to this transfer.
These countries do not have the same data protection laws as the United Kingdom and EEA. While the European Commission has not given a formal decision that such countries provide an adequate level of data protection similar to those which apply in the United Kingdom and EEA, any transfer of your personal information will be subject to the derogation in Article 49 permitting non-repetitive transfers that concern only a limited number of data subjects, as permitted by Article 49 of the General Data Protection Regulation that is designed to help safeguard your privacy rights and give you remedies in the unlikely event of a misuse of your personal information.
If you would like further information, (see “How to contact us” below. We will not otherwise transfer your personal data outside of the United Kingdom or to any organization (or subordinate bodies) governed by public international law or which is set up under any agreement between two or more countries.
If you want to unsubscribe from receiving e-mails from Lightbulb Moment, Inc., you may do so at any time. Each e-mail from Lightbulb Moment, Inc. includes instructions for unsubscribing from these e-mail communications.
If you are covered by the General Data Protection Regulation, you have a number of important rights free of charge. In summary, those include rights to:
You may also have the right to claim compensation for damages caused by our breach of any data protection laws.
For further information on each of those rights, including the circumstances in which they apply, see the Guidance from the UK Information Commissioner’s Office (ICO) on individuals’ rights under the General Data Protection Regulation, available at: https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/individual-rights/ .
If you would like to exercise any of those rights, please:
• Email, call, or write to us
• Provide us enough information to identify you [(e.g., your email address, full name, company name, etc.]
• Provide us proof of your identity and address (a copy of your driver’s license or passport and a recent utility or credit card bill)
• Provide us with the information to which your request relates including any account or reference numbers, if you have them
We have appropriate security measures in place to prevent personal information from being accidentally lost, used or accessed in an unauthorized way. We limit access to your personal information to those who have a genuine business need to know it. Those processing your information will do so only in an authorized manner and are subject to a duty of confidentiality.
We also have procedures in place to deal with any suspected data security breach. We will notify you and any applicable authorities of a suspected data security breach where we are legally required to do so.
You may see advertising or other content on this website that links to the sites and services of our partners, suppliers, advertisers, sponsors, licensors or other third parties. Any products or services reached through a third-party link are subject to separate privacy policies. Lightbulb Moment, Inc. is not responsible for or liable for any content on or actions taken by such third-party websites.
We hope that we can resolve any question or concern you raise about our use of your information.
If you are covered by the General Data Protection Regulation, you may lodge a complaint with a supervisory authority, in particular in the European Union (or European Economic Area) state where you work, normally live, or where any alleged infringement of data protection laws occurred.
If you would like this notice in another format (for example: audio, large print, braille) please contact us (see “How to contact us” above).
Policy Last Updated 4/6/20