The HubSpot platform is quite robust. Questions are bound to pop up. When that happens, I’m your go-to. I pride myself on lightning-fast response times to ensure you never lose momentum.
Let’s be honest… Templates are awesome, but sometimes they need to be adapted to better fit your content. Should you need one template’s elements merged into another, I’ve got you covered.
The short answer is, any way you like. For quick questions that you need an immediate answer to, try me on chat. For questions or requests that require a bit more detail, screenshots, links, etc., sending me an email is
I do my very best to send same-day responses to all emails so that you’re never blocked by a question you need
In some cases, when it makes sense, I’m happy to schedule a screen share. I also have found it very efficient to send screen recording via Loom to answer your how-to questions.
Nope! You have my full support as a customer so long as you’re continuing to use (and love) my CLEAN template series.
Basically, anything you’d like. I’ve made many of the standard customizations like updating colors, fonts, buttons, extremely easy for anyone to do. So, I suggest using these hours for customization that
Nope. You can use them whenever you like. Often times I suggest building out your website and keeping note of the customizations you’d like to have done. That way we can maximize the use of the two free hours.
Just send me an email with details about the customization you’d like done. Links and screenshots are helpful but not always necessary. From there, I’ll need you to temporarily add me to your HubSpot account so that I can make all the updates there.
You’d be surprised at what can be accomplished within the 2 free hours. However, should you have further customization work that needs to be done, I’ve got you covered. I offer additional hourly packs that you can choose from.
We refer to Kevin as employee of the month because of this awesome template pack and the incredible support he provides. What we were able to build in the timelines we were working with could not have been done without the CLEAN pack. 10/10. Thanks Kevin, you're the best!
Thank you Kevin for a great template pack and amazing support. We were able to build and launch our website in 6 weeks to meet our aggressive deadlines!
A fantastic template that has every page you need, backed up by the best support that I've ever received. This has truly been a game-changer for our team and has saved thousands of dollars in design fees while giving us the insight into our customer behaviors and actions that we desperately needed.
Post-purchase support can make or break an off-the-shelf template and that's 1st thing you should consider when buying a template. CLEAN Premium Pack comes with premium, almost instant, unlimited support. You'd be saving yourselves 1000s of dollars in support with Kevin! Can't recommend him enough!
I've tried other template packs and Clean stands out for its adaptability, friendly user-controls, and service. Kevin's support is simply phenomenal. I'm non-technical and was able to do some fairly sophisticated stuff with his 'always-on' and super-friendly assistance. Best HS resource out there!
CLEAN was the best template we found after a careful review of the many options. But that's just half of the story. We only realized what a great choice we made when starting to work with Kevin. The templates are super easy to adapt. And when help is needed, Kevin's support is just priceless!
The best part of using this product is the amazing customer service that Kevin provides. He response time immediate and accurate.
The templates are beautiful and the support is unparalleled! As a graphic designer forced to redesign a client's site in HubSpot, I didn't know where to start. Kevin was patient and very helpful, no matter how many inane questions I sent him. He even sent how-to videos! I heartily recommend CLEAN!
Kevin is very responsive and his templates work as great as they look! He's worked on multiple projects for my clients and I've never been disappointed.
Plus, no one likes a bragger. So, I'll stop there. :)