If for any reason you feel that the CLEAN series doesn't meet your needs, you decide to go a different direction or perhaps move from the HubSpot platform, I'm happy to issue you a full (no-hassle) refund.
In working with hundreds of HubSpot customers over the past 5 years, I've heard about many of the challenges working with other templates that exist for sale (or for free) in the HubSpot marketplace. Some aren't flexible or easy to update or require a developer to use. Being cautious is understandable.
This is one of the main reasons I offer my 100% Happiness Guarantee. I want you and your team to feel 100% confident in your purchase decision and eliminate any risk for you.
It's simple. Go to the HubSpot marketplace and click the purchased tab. Click the dropdown on the pack or single template and then select "request a refund."
I'll receive an email that you've requested a refund and will reach out to you personally to let you know that I got the request and am happy to process it.
I'll typically process the refund request within 24-48 hours. Once I process the refund through Stripe, it can take 5-10 days to get added back to your credit card.
The chances that you'll request a refund after utilizing the 2-free customization hours that come with the CLEAN Premium Pack are super slim. In fact it's never happened.
However, if you've taken advantage of the 2-free hours within the first 30 days and still request a refund, I'll refund you the difference between the price you paid for the CLEAN pack ($997) and my going market rate for a 2-hour customization pack (currently $450).
Great question! As I'm sure you've seen a trend with software companies is to offer a free 2-week trial. Since I understand that the HubSpot platform has a learning curve of its own, I want to make sure you have ample time to leverage the templates and understand how they work.
In my opinion 30 days is totally fair.
Short answer is no. Not at all. I want you to be happy.
However, if I can help correct an issue or better illustrate how to use a feature of the templates as a remedy, that may be a win-win for both of us.
At the very end of the day, your happiness is my happiness.
There is no catch my friend. Like I said... I pride myself on the quality of products I create and the experience you'll have using them. For me, it's a no-brainer to offer such a guarantee.