100%
Happiness Guarantee
Not happy? Get a full (no-hassle) refund within 30 days.
Spoiler alert! You'll be as happy as Baby Yoda riding on the back of a speeder bike.
Zero Risk
I believe so thoroughly in the quality of my CLEAN theme, the experience you'll have using it, and the fanatical support I offer along with it, that it's my pleasure to offer a 100% happiness guarantee.
If for any reason you feel that the CLEAN series doesn't meet your needs, you decide to go a different direction or perhaps move from the HubSpot platform, I'm happy to issue you a full (no-hassle) refund within 30 days.
Poor past experience with themes or templates?
In working with hundreds of HubSpot customers over the past 6 years, I've heard about many of the challenges working with other themes/templates that exist for sale (or for free) in the HubSpot marketplace. Some aren't flexible or easy to update or require a developer to use. Being cautious is understandable.
This is one of the main reasons I offer my 100% Happiness Guarantee. I want you and your team to feel 100% confident in your purchase decision and eliminate any risk for you.
Frequently Asked Questions
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How do I request a refund?
It's simple. Go to the HubSpot marketplace and click the purchased tab. Click the dropdown on the theme, pack, or single template and then select "request a refund."
I'll receive an email that you've requested a refund and will reach out to you personally to let you know that I got the request and am happy to process it.
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How long does the refund take?
I'll typically process the refund request within 24-48 hours. Once I process the refund through Stripe, it can take 5-10 days to get added back to your credit card.
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What if I've used the 2-free hours?
The chances that you'll request a refund after utilizing the 2-free customization hours that come with the CLEAN Theme is super slim. In fact, it's never happened.
However, if you've taken advantage of the 2-free hours within the first 30 days and still request a refund, I'll refund you the difference between the price you paid ($997) and my going market rate for a 2-hour customization pack (currently $500).
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Why 30 days?
Great question! As I'm sure you've seen, a trend with software companies is to offer a free 2-week trial. Since I understand that the HubSpot platform has a learning curve of its own, I want to make sure you have ample time to leverage the templates and understand how they work.
In my opinion, 30 days is totally fair.
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Will you try and dissuade me?
The short answer is no. Not at all. I want you to be happy.
However, if I can help correct an issue or better illustrate how to use a feature of the theme as a remedy, that may be a win-win for both of us.
At the very end of the day, your happiness is my happiness.
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This sounds too good. What's the catch?
There is no catch, my friend. Like I said... I pride myself on the quality of products I create and the experience you'll have using them. For me, it's a no-brainer to offer such a guarantee.